Beyond The Drum – Support
How can we help?
TECHNICAL SUPPORT
Have questions about the Swapcard platform, accessing your account, accessing your sessions, or anything else related to navigating the tech beyond the conference? Sarah and Paul are nearby to assist!
Sarah Gilbert
sarah@taikocommunityalliance.org
Paul Sakamoto
paul@taikocommunityalliance.org
GENERAL SUPPORT
When you don’t know where to go, you can always find us with your questions here!
concierge@taikocommunityalliance.org
SHARED SPACE AGREEMENT RESPONDERS
The BTD Team and designated moderators will be on hand to respond to Shared Space Agreement violations and assist in following our Community Agreements.
If you witness, suspect, or are the target of a violation of these agreements at Beyond The Drum and associated TCA activities…
(1) Within a BTD session, please contact one of the individuals provided at the beginning of your session by the session moderator and/or facilitator(s).
(2) At any other time during Beyond The Drum, please reach out to TCA Staff directly by contacting:
Whether contacting a session-specific support person or a member of the TCA Staff, you will receive a response to confirm as soon as your message was received and someone has begun coordinating next steps.
Looking for someone specific?
THE BEYOND THE DRUM COMMITTEE:
Derek Oye (TCA Board Chair) derek@taikocommunityalliance.org
Jen “Cabs” Caballero
jen@taikocommunityalliance.org
Paul Sakamoto paul@taikocommunityalliance.org
Stuart Paton stuart@taikocommunityalliance.org
TCA STAFF:
Courtney Ozaki
Business Manager
courtney@taikocommunityalliance.org
Kristin McGaha
Program Manager
kristina@taikocommunityalliance.org
Sarah Gilbert
Operations Manager
sarah@taikocommunityalliance.org